About SmartServe AI

SmartServe AI, a Pune-based startup, empowers small and medium Indian businesses with AI-powered chatbots for WhatsApp and websites, automating customer service 24×7 to boost efficiency, lead capture, appointment booking, and sales growth. Founded by Kiran Bhalerao, it pioneers hybrid AI and blockchain automation ecosystems. Through its SmartServe AI Suite, the platform helps businesses reduce operational costs, eliminate manual follow-ups, and maintain consistent customer engagement digital channels. The company’s mission is to make enterprise-grade automation accessible and affordable for India’s rapidly growing SMB sector, helping them compete with larger brands while improving customer satisfaction and business performance.

Smart AI Customer Support

Enhance customer satisfaction with smart, multilingual AI chatbots available round the clock, designed for every Indian small business.

WhatsApp chatbot

Intelligent chatbots for WhatsApp and web to automate FAQs and bookings.

Website chatbot

Smart website chatbots that engage visitors instantly and collect leads.

Instant FAQ replies

Quick automated replies to frequently asked questions, anytime.

Lead collection

Capture and manage leads automatically through AI chatbots.

Appointment management

Effortless appointment management through chatbot automation.

Automated reminders

Automated reminders that reduce no-shows and enhance customer.

AI Sales Automation

Boost sales efficiency with AI tools that qualify, follow-up, and analyze leads seamlessly for Indian SMBs.

Lead qualification

Automatically qualify potential leads to focus on the best opportunities.

Auto inquiry replies

Rapid AI replies to inquiries help capture more customers faster.

Lead scoring

Score leads to prioritize high-potential customers effectively.

CRM integration

Seamlessly integrate AI with your CRM for better management.

Voice & text follow-ups

Personalized voice and text follow-ups keep your leads engaged.

Conversion analytics

Track sales conversions to optimize your strategies.

AI Support Helpdesk

Provide dependable, fast, and round-the-clock support with AI-enhanced helpdesk solutions trusted by Indian businesses.

24×7 AI assistant

AI assistant available round the clock to help customers anytime.

Ticket generation

Automatic ticket creation for fast and organized support.

Customer history

Access customer history to provide personalized support experience.

Real-time resolution

Instant resolution improves satisfaction and loyalty.

File sharing

Enable easy file sharing to speed up support process.

Human escalation

Smooth human handoff ensures expert assistance when needed.

Review & Feedback

Enhance your business reputation and customer loyalty with smart review and feedback automation.

Automatic review requests

Automatically request reviews to grow your online reputation.

Google rating booster

Improve your Google rating and attract more customers.

Satisfaction tracking

Track customer satisfaction to refine your services.

Negative feedback alerts

Get alerts on negative feedback to act quickly.

Website Feedback

Collect user insights to improve your website experience.

Customer Sentiments

Analyze customer emotions to understand satisfaction and expectations.

Content & Social Media

Grow your brand online with AI-powered content creation, planning, and smart publishing tools.

Post creation

Create appealing posts effortlessly to engage customers.

Content calendar

Plan your content calendar to stay consistent on social media.

Competitor analysis

Analyze competitors to sharpen your marketing edge.

Auto-publishing

Auto-publish posts for hassle-free social media management.

Brand Kit and Auto Branding

Create consistent brand visuals automatically across all platforms.

Smart Analytics and Insight

Gain real-time insights to make smarter business decisions.

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Voice & IVR Bot

Enhance phone interactions with smart voice bots that understand and speak India’s languages.

Conversational voice

Conversational voice bots that sound natural and friendly.

Call routing

Efficient call routing to right teams reduces wait times.

Voice-to-text tickets

Voice-to-text ticketing speeds up problem tracking.

Call booking

Book calls and appointments hands-free anytime.

Multi-language support

Serve customers in multiple languages with ease.

AI Emotion & Intent Detection

Detect customer emotions and intentions using advanced AI analysis.

Blockchain Solutions

Implement India’s first hybrid blockchain automation for secure, transparent business solutions.

Smart contract billing

Automate billing securely with blockchain smart contracts.

Lead verification

Verify leads reliably to boost sales confidence.

Customer identity pass

Secure customer identity validation for trust and safety.

Tokenized loyalty

Reward customers with tokenized loyalty programs.

Data security layer

Add a strong security layer for your data with blockchain.

Enterprise AI

Enterprise-grade AI tools crafted to streamline HR, payroll, audits, and market analysis for growing businesses.

HR assistant

AI assistant to simplify HR tasks and employee support.

Payroll automation

Automate payroll to save time and reduce errors.

Audit dashboard

Dashboard for quick auditing and compliance tracking.

Frequently Asked Questions

SmartServeAI is an AI-powered customer service automation platform that helps businesses reply instantly, book appointments, capture leads, and manage support across WhatsApp, websites, and voice channels.

It offers intelligent chatbots built specifically for Indian businesses of all sizes.

SmartServeAI uses advanced AI to understand customer messages, answer questions, guide them through menus, and automate tasks like bookings, reminders, and lead collection — all running 24×7 without human involvement.

SmartServeAI can be deployed on:

✔ WhatsApp Business API

✔ Website Chat Widget

✔ Facebook Messenger

✔ Instagram DM

✔ Telegram

✔ Email Auto-Replies

✔ Voice-IVR Bots (coming soon)

No.

The platform is designed for non-technical users and works through easy forms, drag-and-drop builders, and automation tools.

Yes.

Your chatbot can be fully customized according to:

• FAQs

• Product details

• Service descriptions

• Price lists

• Business timings

• Appointment rules

• Internal workflows

You receive a fully branded AI chatbot tailored to your business.

SmartServeAI works for all industries, including:

• Clinics & Hospitals

• Real Estate

• Gyms & Fitness

• Salons & Spas

• Coaching Classes

• Retail & E-commerce

• Car Dealerships

• Home Services

• Restaurants & Cafés

• Logistics & Transport

• Manufacturing

• Law Firms

• Financial Services

If a business has customers, it can automate using SmartServeAI.

  • 1–2 days → Basic chatbot
  • 4–7 days → Advanced automation

Speed depends on how quickly you share your business details.

We offer flexible plans:

Starter – Small businesses

Growth – Clinics, gyms, coaching classes

Pro – Agencies, real estate, multi-location businesses

Enterprise – Custom AI + Voice Bots + Integrations

Pricing is tailored based on your automation needs.

Yes, SmartServeAI supports integrations with:

• Zoho

• HubSpot

• Salesforce

• Google Sheets

• Notion

• Airtable

• Custom APIs

Leads and conversations can be automatically stored and tracked in your system.

Yes.

SmartServeAI supports 50+ languages, including:

• English • Hindi • Marathi • Gujarati

• Tamil • Telugu • Bengali • Arabic

Bots can also mix multiple languages in a single conversation.

Yes.

SmartServeAI supports:

✔ Voice-to-text reply

✔ AI IVR call flows

✔ Conversational voice bots (upcoming)

✔ Call booking & call routing

If the bot is unsure, it will:

• Ask follow-up questions

• Escalate to a human agent

• Create a support ticket

• Log the query for training

This ensures customers never feel stuck.

Absolutely.

We use encrypted communication, secure hosting, role-based access control, and follow global security standards.

Your data is never shared with third parties.

Yes. SmartServeAI includes:

✔ Automatic review requests

✔ Google rating booster

✔ Negative feedback filtering

✔ Review funnel

✔ AI-generated responses

Perfect for boosting your reputation.

You receive:

✔ WhatsApp support

✔ Email support

✔ Monthly optimizations

✔ Analytics reports

✔ New feature updates

Enterprise plans include a dedicated account manager.

Yes, you can upgrade anytime as your business grows.

Why Choose SmartServe AI

Empowering local Indian businesses with smart, secure, and accessible AI automation for faster growth and better customer service.

AI Expertise

Transform customer communication with AI-powered automation tailored for you.

24x7 Support

Operate 24×7 with intelligent chatbots boosting sales and saving time.

User Friendly

Easy-to-use automation tools designed specifically for small and medium businesses.

Innovative Tech

Integrate cutting-edge AI and future-ready blockchain securely.

Multi-Language

Support in multiple languages to serve your local and regional customers.

Affordable AI

Focused on helping Indian entrepreneurs grow with affordable AI solutions.

Get in Touch with SmartServe AI

Reach out to us via phone, email or visit us to discover how our AI solutions can transform your business.

Prabhat Road, Pune Maharashtra 411004

smartserveai.in@gmail.com

+919623456677

© 2025 SmartServe AI. All rights reserved.

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